How it works: check in, listen, coach | Rapport
Three layers. One loop. Thirty seconds.
Rapport prompts, listens, and coaches, in the tools your team already lives in. Here's what happens under the hood, and who sees what.
Layer 1 · Prompt
A 30-second moment people actually enjoy
Rapport asks one thoughtful question a day in Slack, Teams, or the Rapport mobile app. Most days it's light: your go-to karaoke song, your week as a weather forecast. Light questions do heavy lifting. Shared answers spark the small conversations that turn coworkers into a team. And when someone new joins, Rapport gives them a running start: what people have shared about their interests, their workstyles, how they like to communicate, so week one feels like month three. Over 70% of employees check in every week because nothing ever demands vulnerability. People share what they want, when they want.
Example Prompts
- Rapport
Today, 9:30 AM · Slack
"Go-to karaoke song?" 🎤- Maya · Dancing Queen
- Jordan · Take On Me
- Alex · Mr. Brightside
Layer 2 · Listen
Signals read in context, shared on your terms
Every check-in lands in context: how this person has been doing, how the team is trending, what the company has said matters. Rapport pulses both ways, named check-ins when people want support, anonymous pulses when the organization needs unvarnished truth. You always know which is which, and you choose what to share.
Pulse Results
- This week's anonymous pulse: "Do you have what you need for the launch?"
- Yes · 61%
- Mostly · 27%
- No · 12%
Layer 3 · Coach
Guidance in your company's own language
When a moment matters, Rapport coaches the right person: a manager opening a hard 1:1, a teammate offering help, a leader reading a trend. Guidance is grounded in your values and training, and in research from the Columbia University Difficult Conversations Lab. A system that gets better at your culture every week it runs.
Coaching Example
- ✦ Hard feedback · for Alex
Priya's shared she likes feedback direct and short. Try:
"Priya, the handoff slipped and it cost me the weekend. Can we set an earlier signal next time?"- Practice it with me
- I've got it from here
Your advocate, not another eye on you
Rapport is built to be on each employee's side. It remembers how you work best, speaks up for what you need, and only ever acts on what you choose to share. Here's exactly who sees what.
You
- Everything you share
- Your check-ins and coaching conversations
- Your workstyle and preferences
- Private coaching, just for you
- What's shared onward, you decide
Your manager
- What you choose to share
- Check-ins you've shared
- Coaching on how to support you
- How to work with your style
- Private coaching, or anything you didn't share
Your organization
- Patterns, never people
- Team-level trends
- Aggregated anonymous pulse results
- Whether culture is showing up
- Any individual's answers
Rapport makes every people investment pay off
You've already invested in surveys, manager training, assessments, and values. Rapport is the layer that makes them show up on the floor, every day.
Your engagement survey
Annual results become weekly follow-through. Every insight gets an owner, a nudge, and a visible response.
- Was: a report → Now: action people can see
Your manager training
That two-day workshop gets reinforced in the moment it's needed, for every manager, every week.
- Was: a binder → Now: daily practice
Your assessments
DISC, Hogan, Working Genius: Rapport folds the profiles you've paid for into everyday coaching.
- Was: a PDF → Now: how teammates work together
Frequently asked questions
Is it anonymous?
Both, on purpose. Named check-ins power personal support; anonymous pulses give the organization honest signal. Every question is clearly labeled, and individual answers are never shown to managers or leaders unless you share them.
What does my manager actually see?
Only what you choose to share, plus coaching on how to support you well. Your private coaching stays yours, along with anything you chose not to share. Rapport is built to be your advocate, not a reporting line.
How fast can we launch?
Most teams launch in Slack or Teams within a week. No new tool to learn, no logins, no training required.
Does it work for frontline teams?
Yes. Check-ins work on any phone, in the flow of a shift. Our frontline and clinical deployments see the same 70% weekly engagement as desk teams.
What about notifications and spam?
One thoughtful prompt a day, tuned to your team's rhythm. People can snooze, skip, or change cadence anytime. Engagement stays high because it respects people's time.